Important Information Regarding Coronavirus

​

EXCELth, INC Public Advisory Coronavirus (COVID-19) 

These are difficult and challenging times for all of us, and your health, safety, and well-being are what matter most. In view of recent Coronavirus (COVID-19) events, we are aware of your concerns. As always, EXCELth is here to serve you and your family. We are informing you of recent changes we have implemented for your health protection in accordance with the Centers for Disease Control and Prevention (CDC) and Louisiana Department of Hospitals (LDH). 

Screening 

Prior to entering our facilities all patients, visitors and staff must get a temperature check and are asked questions about symptoms, past travel activities and contact with anyone positive for COVID-19. 

Health Center Visitors 

Our visitor policy has changed. There should be no visitors for the clinic visit unless the patient needs assistance. 

Patients who need assistance for a clinic visit, please limit to one person to attend the clinic visit. 

All other non-essential visitors are restricted. 

Social Distancing 

Patients experiencing fever greater than 100.4F and cough and/or shortness of breath, should call to speak with a nurse to receive instructions before coming in. 

If you are experiencing these symptoms and have been exposed to a person who tested positive for the COVID-19, please call us. 

Dental Health Centers 

Dental Health Centers are closed as of March 18 until April 16, 2020 in compliance with LDH Office of Public Health Directive. Our On-Call staff are available to respond to emergencies. Please call 504-620-0500. 

Telecommunications 

We are currently using Telehealth technology to see patients within our facilities. We are preparing to use this same technology to see patients in their homes. Stay tuned to receive updates on telehealth and Virtual Telephone Visits. 

Non-Essential Visits 

Patients are given the option to reschedule routine visits. Medical Consultations and prescription refills are being handled by phone. Please call your specific Health Center telephone number. 

Information 

For more information on COVID-19

ready.nola.gov (City of New Orleans)

COVID-19 FAQs for Health Centers (HRSA)

CDC Official Updates on COVID-19 (CDC)

NACHC COVID-19 Resource Page for Health Centers (NACHC)

Louisiana Official Updates on COVID-19 (LDH)

Text LACOVID to 898-211 for updates from the LA Dept of Health.

Louisiana 211 is partnering with the Louisiana Department of Health to ensure citizens have access to current and accurate information on COVID-19. Dial 211 for immediate answers to your questions.

Flyer: Symptoms of COVID-19 (CDC)

Flyer: Stop the Spread of Germs (CDC) 

 

We remain fully committed to continue to monitor the evolving situation and remain steadfast to making the best decisions possible with the information available to us. In this time of uncertainty, our top priority is the health, safety, and well-being of our patients, employees and the communities we serve. If you have questions, please feel free to contact your Health Center.

A Key Player in Healthcare

Who We Are

Here at EXCELth, Incorporated, we are driven by a single goal; to do our part in making the world a better place for all. EXCELth is dedicated to improving the health of underserved communities in New Orleans and Baton Rouge through the provision of quality, affordable primary care services that includes patients and their families as key players in their health care decisions.